Reservation Manager  
HMS Pvt Ltd   More jobs from this company

Job Details Back to Job Listing
 
Job Title:   Reservation Manager
Category:   Hotel/Restaurant Management
Total Positions:   1
Job Location:   Lahore
Gender:   Female
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   3 Years
Apply By:   Aug 11, 2025
     
     
 
Job Description:

Core Responsibilities:

Managing the Reservation Process:

  • Overseeing all aspects of the reservation process, including handling inquiries, managing bookings, confirming reservations, and resolving issues. 

Team Leadership:

  • Supervising and training reservations staff to deliver excellent customer service. 

Revenue Management:

  • Developing and implementing pricing strategies, monitoring reservation trends, and preparing reports on performance. 

System Management:

  • Ensuring all related systems are correctly configured, validated, and working to full capacity. 

Inventory Management:

  • Managing the availability of apartments and ensuring accurate information on all channels. 

Customer Service:

  • Responding to guest requests, complaints, and issues in a timely and efficient manner. 

Reporting and Analysis:

  • Preparing daily, weekly, and monthly reports on occupancy, revenue, and other key performance indicators.

Company Information
 
Company Name:  HMS Pvt Ltd
Company Description:
HMS is an award winning company working in the fields of heritage conservation, infrastructure development and real estate development sectors in Pakistan. Headquartered in Lahore, HMS is proud to have completed some remarkable and iconic projects in Pakistan.

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