| Job Title: |
|
After Sales Manager |
| Category: |
|
Business Development |
| Total Positions: |
|
5 |
| Job Location: |
|
Karachi |
| Gender: |
|
Male |
| Minimum Education: |
|
Diploma |
| Degree Title: |
|
Bachelor's in a relevant field (e.g., Engineering, Business Administration) |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 45,000 to 50,000 per Month |
| Apply By: |
|
Jul 31, 2025 |
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| Job Description: |
SENFENG PAKISTAN, a leading manufacturer and supplier of advanced laser machinery and industrial equipment, is seeking a dynamic and experienced After-Sales Manager to join our team in Karachi. The ideal candidate will be responsible for overseeing all post-sale support services, ensuring customer satisfaction, managing the technical team, and maintaining long-term client relationships.
Key Responsibilities:
Lead and manage the after-sales support team, including engineers and technicians Ensure timely installation, maintenance, and repair services for all machinery Handle client complaints, feedback, and service issues professionally and efficiently Build strong relationships with clients to enhance customer satisfaction and loyalty Maintain detailed service records and generate performance reports Coordinate with the sales and technical teams to resolve product issues Manage spare parts inventory and logistics for timely service delivery Conduct training sessions for customers on machine operation and maintenance Monitor service KPIs and continuously improve service standards |
| Company Information |
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Company Name: Senfeng Pakistan
Company Description:
We are a professional fiber laser cutting machine manufacturer in China, with branches in Lahore and Karachi
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