| Job Title: |
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Quality Assurance / Customer Service officer |
| Category: |
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Client Services |
| Total Positions: |
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4 |
| Job Location: |
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Lahore, Sheikhupura |
| Gender: |
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No Preference |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Dec 8, 2019 |
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| Job Description: |
The scope of the role is wide-ranging and will initially focus on the following:
- Prepare documentation for ISO 21001
- Establishing and maintaining effective and efficient student service processes enabling appropriate and timely services to students.
- Ensuring that the attendance records are maintained continuously and accessible/reported on demand.
- Maintain communication with parents.
- Co-ordinate with faculty and students for the purposes of quality assurance, determination of their expectations/requirements, monitor satisfaction and obtain feedback.
- Monitoring student attendance, identifying students who fall short of attendance and initiating appropriate processes for such students.
- Create flyers, PowerPoint presentations, newsletters, etc. as needed to promote Student Services events or programs.
- Managing students files and making sure their records are up-to-date.
- Proactively ensuring that all individual student data is accurate and current at all times.
- Planning, managing and organizing registration and induction for new students.
- Updating continuously the student records on the student management information system.
- Managing student letter requests.
- Any other tasks which may be assigned by the manager from time to time.
- Traveling for Audits to different campuses.
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| Required Skills: |
| ISO,CRM,HELPDESK,sage Accounts |
| Company Information |
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Company Name: Hajvery University (HU)
Company Description:
Hajvery University (HU) has been granted the Charter by the Government of Pakistan and its degrees are fully recognized by the Higher Education Commission (HEC) of Pakistan. HU is ranked among the handful of prestigious W Category universities by the HEC. W Category is the highest and most prestigious ranking among Pakistani universities. This means that our degrees are recognized locally, nationally and internationally which is why a degree from HU is a real investment in your future.
HU has established 3 purpose built campuses at prime urban locations in Lahore and Multan, Pakistan. HU has 6 faculties currently, and over 5000 male and female students enrolled in them.
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