| Job Title: |
|
Assistant Manager Customer Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Gujrat |
| Gender: |
|
No Preference |
| Age: |
|
22 to 30 years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
Business Administration |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Sep 30, 2018 |
| |
|
|
| |
|
|
|
|
| Job Description: |
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Compile reports on overall customer satisfaction
|
| Company Information |
|
|
Company Name: National Furnitures
Company Description:
National Furniture is a Leading Manufacturer & retailer of wooden furniture with existence of 40 years. Having a sense of designing furniture with a modern attitude according to the latest trends and requirements of the customers.
We have some of the best craftsmanship & designers who are capable of designing some of the masterpieces in the industry.
|
|
